Information We Collect

When you interact with Portal of Next Future, we collect information that helps us provide better educational experiences and maintain effective communication with our learning community.

Personal Information

We collect personal details when you register for courses, contact us, or use our educational platform. This includes your name, email address, phone number, and educational background. For students in our DevOps programs, we also gather information about your technical experience and learning goals.

• Contact information including name, email, and phone number
• Educational and professional background details
• Technical skill assessments and progress tracking data
• Payment information for course enrollment
• Communication preferences and course interests

Technical Information

Our learning platform automatically collects certain technical data to ensure optimal performance and security. This helps us understand how students interact with our materials and identify areas for improvement.

How We Use Your Information

Your information serves specific purposes related to delivering quality DevOps education and maintaining effective student relationships. We don't use your data for unrelated marketing or sell it to third parties.

Course Delivery and Support

Your personal information helps us customize learning paths, send course materials, schedule practical sessions, and provide technical support. We track progress to ensure you're meeting learning objectives and offer additional help when needed.

Communication and Updates

We use contact information to send course updates, schedule changes, and important announcements about DevOps industry trends. Students can control communication preferences through their account settings.

• Delivering course content and tracking educational progress
• Providing technical support and answering questions
• Sending course updates and industry-relevant information
• Processing payments and maintaining enrollment records
• Improving course content based on student feedback

Information Sharing and Disclosure

We maintain strict control over your personal information and only share it in specific circumstances that directly support your educational experience or comply with legal requirements.

Educational Partners

Some DevOps courses involve partnerships with technology companies or other educational institutions. In these cases, we may share relevant information to facilitate your learning experience, but always with your explicit consent.

Service Providers

We work with trusted service providers who help deliver educational services - payment processors, email platforms, and cloud hosting services. These providers operate under strict data protection agreements.

No Third-Party Sales

We never sell, rent, or trade your personal information to third parties for their marketing purposes. Your educational data remains confidential and is used solely to support your learning journey.

Your Rights and Choices

You have significant control over your personal information and how we use it. Understanding these rights helps you make informed decisions about your privacy while studying DevOps with us.

Access and Correction

You can request copies of the personal information we hold about you and ask us to correct any inaccuracies. Students can update most information directly through their account dashboard.

Data Portability

If you want to transfer your educational records to another institution or platform, we can provide your data in a structured, commonly used format.

• Request access to your personal information and educational records
• Correct inaccurate or outdated information in your profile
• Delete your account and associated data (subject to legal requirements)
• Object to certain processing activities
• Withdraw consent for optional data uses

Communication Preferences

You control how we communicate with you. While some messages are essential for course delivery, you can opt out of marketing emails and adjust notification settings.

Data Security and Protection

Protecting your information is fundamental to our operations. We implement multiple layers of security to safeguard student data and maintain the integrity of our educational platform.

Technical Safeguards

Our systems use encryption for data transmission and storage, regular security updates, and access controls that limit who can view your information. We monitor for unusual activity and respond quickly to potential security issues.

Physical and Administrative Security

Our staff receives regular privacy training, and we maintain strict policies about accessing student information. Physical systems are secured in certified data centers with appropriate environmental and access controls.

Data Retention and Deletion

We keep your information only as long as necessary to provide educational services and meet legal obligations. Different types of data have different retention periods based on their purpose.

Educational Records

Course completion certificates, grades, and learning assessments are retained for seven years after course completion to support future educational or career needs. You can request copies of these records at any time.

Account Information

Personal contact information and account details are kept while your account remains active and for two years after account closure, unless you specifically request earlier deletion.

• Course records and certificates: 7 years after completion
• Financial transaction records: 7 years per Taiwan regulations
• Marketing communications: Until you unsubscribe
• Technical logs and analytics: 2 years maximum
• Support communications: 3 years for quality assurance

Deletion Process

When retention periods expire or you request deletion, we remove your information from active systems and ensure it cannot be restored. Some data may persist in backup systems for limited periods for technical reasons.

International Data Transfers

While Portal of Next Future operates primarily in Taiwan, some of our educational technology partners and service providers are located internationally. We ensure appropriate protections when transferring data across borders.

Safeguards for International Transfers

When we transfer data outside Taiwan, we use standard contractual clauses, adequacy decisions, or other legal mechanisms to ensure your information receives adequate protection equivalent to Taiwan privacy laws.

Cloud Services and EdTech Partners

Some course materials and learning platforms are hosted by international providers with strong privacy frameworks. We carefully evaluate these partners and require them to maintain appropriate data protection standards.

Cookies and Tracking Technologies

Our educational platform uses cookies and similar technologies to enhance your learning experience and understand how students interact with course materials.

Essential Cookies

Some cookies are necessary for basic platform functionality - keeping you logged in, remembering your progress through course modules, and maintaining security settings. These cannot be disabled without affecting core features.

Analytics and Performance

We use analytics cookies to understand how students navigate courses, which materials are most helpful, and where people encounter difficulties. This helps us improve course design and identify areas needing additional support.

• Session cookies for login and course navigation
• Preference cookies for customized learning experiences
• Analytics cookies for course improvement insights
• Security cookies for platform protection

Managing Cookie Preferences

You can control non-essential cookies through your browser settings or our cookie preference center. However, disabling certain cookies may limit some platform features.

Children's Privacy

Portal of Next Future courses are designed for adult learners and professionals developing DevOps skills. We don't knowingly collect personal information from individuals under 18 years old.

Age Verification

Course enrollment requires confirmation that students are at least 18 years old or have appropriate parental consent for educational services. Our DevOps curriculum assumes adult-level technical comprehension.

Parental Rights

If you believe we've inadvertently collected information from someone under 18, please contact us immediately. We'll investigate and delete such information promptly if found.

Changes to This Privacy Policy

We update this privacy policy periodically to reflect changes in our educational services, legal requirements, or data practices. Students receive notification of significant changes through email and platform announcements.

Notification Process

When we make material changes to privacy practices, we provide at least 30 days notice before implementation. This gives you time to review changes and make decisions about your account if needed.

Continued Use

Continuing to use our educational services after policy updates indicates acceptance of the changes. If you disagree with updates, you can discuss concerns with our privacy team or close your account.